zendesk/zendesk
MCP ServerZendesk MCP Server - tickets, users, organizations
Zendesk customer support MCP server. Manage tickets, users, organizations, macros, triggers, and Help Center articles.
MCP Server
- Package:
zendesk-mcp-server - Transport: stdio
- Command:
npx -y zendesk-mcp-server
Authentication
API token + email
| Variable | Required | Description |
|---|---|---|
ZENDESK_SUBDOMAIN | Yes | Zendesk subdomain |
ZENDESK_EMAIL | Yes | Admin user email |
ZENDESK_API_TOKEN | Yes | Zendesk API token |
Available Tools
| Tool | Description |
|---|---|
list_tickets | List tickets |
create_ticket | Create ticket |
update_ticket | Update ticket |
manage_users | User CRUD |
manage_organizations | Org management |
manage_articles | Help Center articles |
search | Full search |
Configuration Example
[[mcp.servers]]
name = "zendesk"
type = "stdio"
command = "npx"
args = ["-y", "zendesk-mcp-server"]
timeout_seconds = 60
env = { ZENDESK_SUBDOMAIN = "your-value", ZENDESK_EMAIL = "your-value", ZENDESK_API_TOKEN = "your-value" }
tools = []